Elevate your guest experience
From boutique hotels to large resorts, campings and apartments
Most Popular
Starter
For hotels getting started
- 100 interactions/room/month included
- Support within 24h (email + Slack)
- Predefined avatar + 1 custom available
- Dashboard and reports
- +10 languages
- 99% SLA
- PMS Integration Tier 1 and Tier 2
- Tablet included
- Maintenance included
- Logistics included
- Minimum 3-month commitment
Enterprise
Complete solution for large resorts
- Everything in Starter +
- 200 interactions/room/month included
- Priority support within 8h (email + Slack + phone)
- Predefined avatar + 1 free custom + 4 additional¹
- Dedicated account manager
- Dedicated infrastructure
- Annual commitment
- ¹ Additional avatars available at extra cost.
- ² Languages: Chinese, English, Japanese, Korean, German, Spanish, French, Italian, Russian, and Arabic.
PMS Integration:
Tier 1
Guest data and hotel data personalization
Tier 2
Tier 1 + internal hotel services bookings
Tier 3 (Coming soon)
Tier 2 + external integrations and custom API
Compare Plans
Find the right plan based on your needs
| Feature | Starter | Enterprise |
|---|---|---|
| Interactions/room/month | 100 | 200 |
| Support response time | 24h | 8h |
| Support channels | Email + Slack | Email + Slack + Phone |
| Predefined avatar | ||
| Custom avatars available¹ | 1 | 5 |
| Free custom avatar | 1 | |
| Dashboard and reports | ||
| Languages² | +10 | +10 |
| SLA | 99% | 99% |
| PMS Integration | Tier 1 and Tier 2 | Tier 2 |
| Tablet included | ||
| Maintenance included | ||
| Logistics included | ||
| Dedicated account manager | ||
| Dedicated infrastructure |
- ¹ Additional avatars available at extra cost.
- ² Languages: Chinese, English, Japanese, Korean, German, Spanish, French, Italian, Russian, and Arabic.
Ready to connect your hotel with every guest?
Discover how Accolier elevates the experience, generates revenue, and unloads your team from their own room