Elevate your guest experience
From boutique hotels to large resorts, campings and apartments
Most Popular
Starter
For hotels getting started
- 400 interactions/room/month included
- Support within 24h (email + Slack)
- Predefined avatar + 1 custom available
- Dashboard and reports
- +10 languages
- 99% SLA
- PMS Integration Tier 1 and Tier 2
- Tablet included
- Maintenance included
- Logistics included
- Minimum 3-month commitment
Enterprise
Complete solution for large resorts
- Everything in Starter +
- Custom interactions/room/month
- Priority support within 8h (email + Slack + phone)
- Predefined avatar + 1 free custom + 4 additional¹
- Dedicated account manager
- Dedicated infrastructure
- Annual commitment
- ¹ Additional avatars available at extra cost.
- ² Languages: Chinese, English, Japanese, Korean, German, Spanish, French, Italian, Russian, and Arabic.
PMS Integration:
Tier 1
Guest data and hotel data personalization
Tier 2
Tier 1 + internal hotel services bookings
Tier 3 (Coming soon)
Tier 2 + external integrations and custom API
Service Setup
Everything needed to get Accolier up and running at your establishment
Activation and configuration
Platform activation and configuration tailored to your establishment
Hardware supply and installation
Supply and installation of hardware in rooms
Deployment logistics
Coordination and logistics management for the complete deployment
Go-live
Launch of integrated services and verification of operation
Compare Plans
Find the right plan based on your needs
| Feature | Starter | Enterprise |
|---|---|---|
| Interactions/room/month | 400 | Custom |
| Support response time | 24h | 8h |
| Support channels | Email + Slack | Email + Slack + Phone |
| Predefined avatar | ||
| Custom avatars available¹ | 1 | 5 |
| Free custom avatar | 1 | |
| Dashboard and reports | ||
| Languages² | +10 | +10 |
| SLA | 99% | 99% |
| PMS Integration | Tier 1 and Tier 2 | Tier 2 |
| Tablet included | ||
| Maintenance included | ||
| Logistics included | ||
| Dedicated account manager | ||
| Dedicated infrastructure |
- ¹ Additional avatars available at extra cost.
- ² Languages: Chinese, English, Japanese, Korean, German, Spanish, French, Italian, Russian, and Arabic.
Ready to connect your hotel with every guest?
Discover how Accolier elevates the experience, generates revenue, and unloads your team from their own room